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Support and service calls

Transactional calls — confirmations, order status, appointments.

Written by xDitto

Your clone can make transactional calls on your behalf — confirming an appointment, checking on an order — so you don't have to sit on hold yourself.

How to ask

  • "Call the clinic to confirm my appointment for Friday"

  • "Call the courier and ask where my package is"

How it works

  • The call stays transactional: state the purpose, get the information or confirmation needed, close the call.

  • Your clone shares only the personal details (name, order number, address) you've explicitly provided for that specific call.

  • If asked to verify identity beyond what you provided — a security PIN, a date of birth — it stops and checks with you first rather than guessing or sharing more.

You get the outcome — a confirmation, a new date, a reference number — in your call summary.

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